Accessible Viewing Areas
There are different types of accessible viewing areas available within the arena.
Raised Viewing Platform
A raised viewing platform is available for wheelchair users and those with restricted mobility. Access to the platform will be approved as part of your application.
Only the approved customer and their essential companion (or friend) will have access to the raised viewing platform. This allows us to accommodate as many customers, who require use of this facility, as possible.
The raised viewing platform has ramped access, wheelchair-accessible toilets, charging points, drinking water, and a dedicated platform manager.
Limited seating is also available at the platform. We will be providing chairs that have a load-bearing capacity of 250 pounds (approximately 18 stone). If you have any questions or concerns regarding this, please get in touch with us via the Palace Bowl Presents Accessibility Enquiry Form.
The raised viewing platform may get busy. Please note that it is operated on a first come first served basis.
The raised viewing platform is not covered so please dress appropriately for all weather conditions.
Ground Viewing Area
A dedicated ground viewing area is available for those who need a less crowded area and the option of sitting for short periods of time. Access to the ground viewing area will be approved as part of your application.
The ground viewing area is situated in front of the raised viewing platforms and is separated from the main crowds by a barrier. It is primarily a standing area, although limited seating is available and is operated on a first come first served basis. We will be providing chairs that have a load-bearing capacity of 250 pounds (approximately 18 stone). If you have any questions or concerns regarding this, please get in touch with us via the Palace Bowl Presents Accessibility Enquiry Form.
Only the approved customer and their essential companion (or friend) will have access to the ground viewing area. This allows us to accommodate as many customers, who require use of this facility, as possible.
Accessible Toilets
Wheelchair accessible and standard toilets for accessibility customers are located in the arena. They are available to all accessibility customers and their essential companions.
Changing Places
There is a changing places unit featuring an adult changing bed, toilet, sink, and hoist. (Please note that hoist slings will not be available. Please remember to bring your own.)
Accessible Entrance
There is a dedicated entrance lane for accessibility customers to access the event.
Sensory Calm Space
There is a Sensory Calm Tent located within the arena. The aim of this space is to provide a safe, low-level stimulation and recalibration zone for any customers who need to use it.
Bars and Merchandise Stalls
Dedicated accessible lanes and accessible serving areas are available at each main bar and merchandise stall.
If you have any queries that aren’t answered here, we have a dedicated Accessibility Team working all year round to assist customers. Please don’t hesitate to contact us via the Palace Bowl Presents Accessibility Enquiry Form.